Shipping policy

At FURTIF, we’re committed to providing a premium shopping experience from start to finish including fast, secure, and transparent shipping for all orders.

All orders are processed within 1–2 business days (excluding weekends and holidays).

During high-volume periods (e.g., drops or sales), please allow an extra 1–2 days for processing.

Region

Standard Shipping

Express Shipping

Canada & USA

3–7 business days

1–3 business days

Europe

5–9 business days

2–5 business days

Middle East/North Africa

5–10 business days

3–6 business days

Rest of the World

7–14 business days

4–7 business days

 

Please note that delivery times may vary based on customs clearance, local courier delays, or weather conditions.

Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your package in real time.

International orders may be subject to customs fees, import duties, and local taxes. These charges are the responsibility of the customer.


To minimize surprises:


  • We mark all packages with accurate descriptions and value.
  • In some countries, duties may be waived below certain thresholds.

If your package is significantly delayed or marked as delivered but not received:


  • Contact us at fxrtif@gmail.com within 7 days.
  • We’ll work with our carriers to locate the package or offer a resolution.

Our customer support team is available via email or Instagram DM to assist you with any shipping questions. We’re here to ensure your FURTIF experience is smooth from cart to closet.

 

International Orders Notice

Please note that for international shipments, additional fees charged by the delivery service company (such as customs duties, taxes, or handling fees) may apply. These costs are not included in your order total and must be paid directly to the delivery service in order to receive your package.


Avis pour les commandes internationales

Veuillez noter que pour les expéditions internationales, des frais supplémentaires facturés par la société de livraison (tels que droits de douane, taxes ou frais de traitement) peuvent s’appliquer. Ces frais ne sont pas inclus dans le montant de votre commande et doivent être réglés directement auprès du service de livraison afin de récupérer votre colis.